Return Policy

Last updated March 1, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Below is out return policy:

• RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags, labels, packets intact.

• RETURN PROCESS

To return an item, please email customer service at support@bmart.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

2 St. Patrick’s Catholic Church Road, Alaba, Ojo Lagos

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

• REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

• EXCEPTIONS

For defective or damaged products, please contact us at the contact to arrange a refund or exchange.